This Customer Service Skills Training Course is for Sale
This action focused, tried and tested, customer service training course has been delivered to various teams at Leeds Trinity University, Humberside Airport, JD Wetherspoons, The Tabor Group and Walker Fire to name a few.
This customer service skills training course challenges the way your service team of learners thinks and improves the effectiveness of the team and workplace it is delivered to.
The training develops a set of skills that encourages your learners to analyse where they are today (as an individual and as a team with respect to the service levels within the business) and to make the decision to set the bar higher than the customer’s expectations and achieve it – it’s that powerful!
The Customer Service Skills Training Course can be delivered to all levels of the team and in our experience improves the team’s morale, your customer satisfaction, your company reputation, and your competitive advantage.
We can deliver (virtually) a Customer Service Skills Training Course familiarisation session with your trainers, so they get a better understanding of the tutor notes and the activities if you need one - there's an extra charge for this.
What You Get for Your Money:
- Course breakdown and suggested timings
- Comprehensive trainer notes
- Power point slides
- Learner notes with the slides on
- All the handouts that accompany the course
- A quality Customer Service Skills Training Course that has been delivered by our training consultants to companies and organisations in all industry fields
PLUS! when you buy this leadership skills training course, we’ll send you a copy of our time management activities e-book (which contains 12 activities) for FREE, as a thank you.
What one of our clients said:
"Booked a Customer Service course and received excellent service from start to finish. The initial booking and organising our requirements for the course were very smooth and all communication was excellent.
We had grumbles from our staff initially when they were asked to attend, in their opinion they didn't need to be taught how to do their jobs. That wasn't the intention and halfway through the course they could not praise the trainer Adrian high enough. The course content was presented in such an engaging way, they all felt they had picked up skills they can use during the course of their workday". Nicola – The Tabor Group - (Saffron Waldon)