The Conflict Management Training Activity – That can be used in person or virtually
The Conflict Management Training Tool is either a fantastic training activity to compliment a full day conflict management training course or as a standalone conflict management training activity that can be used face to face or via Zoom (for example) and will develop your team member's skills when it comes to conflict management strategies and having difficult conversations.
The Conflict Management Training Activity is in the format of a team meeting that has been organised 'by the manager' to resolve a suggestion from a team member about improving communication within the team or organisation. This suggestion has received differing reactions from the team and is causing a rift and some conflict.
A very real scenario that happens a lot.
The main message is that conflict has to be managed now and not swept under the carpet. This Conflict Management Training Activity is a 19-page e-book and contains:
- Two different scenarios
- The character sheet
- The observers feedback form
- Tutor observation form
- 15 Tips on How to Manage Conflict at Work
For those that don't like role play they become the observers so there is no limit to the amount of team members taking part. We run it with groups of 12 - 15 team members for all industries.
It’s an ideal Conflict Management Training Activity or team building tool for training consultants, training managers, HR managers and team leaders when delivering conflict management training sessions.