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5 Star Customer experience Training

5 Star Customer experience Training

Vendor
Ultimate Leadership Training
Regular price
£199.00
Sale price
£199.00
Regular price
Sold out
Unit price
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This Providing a 5 Star Customer experience Training Course is For Sale

I've delivered this providing a 5 star customer experience training course so many times, it's such a great course. Companies like the Danubius Hotel, Chatsworth House, JT Wetherspoons and Q Hotels to name just a few have all benefited from this course

One of the issues to overcome when delivering a customer service training course to hospitality teams is that they've 'heard it all before' and 'why are you trying to tell us our job'! (or is that just me?) 😉

Not with this 5 Star Customer Experience Training Course that has been written by a multi-award winning hospitality manager and business owner 

This one is different

It helps your teams to map out the customer journey, literally, and implement service standards at every customer touch point

Course Aim

The aim of this one day training course if for every learner to build on their current customer service skills, highlight a develop need and create a plan moving forwards to improve on it

Course objectives

• Develop BRAND standards
• Explain who the customers are and what are their expectations
• Improve the customer journey
• Work towards the WOW
• Communicate more effectively
• Go the extra mile

Yours to purchase, download and keep in your files

Providing a 5 Star Customer experience Training Course

When you buy this pre-written, ready to go, tried and tested five star customer service training course, you receive:

  • Course breakdown and suggested timings
  • Comprehensive trainer notes
  • Power point slides
  • Learner notes with the slides on
  • A workbook for your team to complete during the training course and a personal development log for them to take away and use as a tool to develop their identified development opportunities

Your purchase will be forwarded to you electronically once we have been notified by Shopify we know you'll love it! It's pre-written and ready to go, the trainer notes are so well written and easy to follow. 

If you wanted non hospitality customer service training course please click this link

What one of our clients said:

Nicola  –  The Tabor Group - (Saffron Waldon)

Customer Service Skills

"Booked a Customer Service course and received excellent service from start to finish. The initial booking and organising our requirements for the course were very smooth and all communication was excellent. 


We had grumbles from our staff initially when they were asked to attend, in their opinion they didn't need to be taught how to do their jobs. That wasn't the intention and half way through the course they could not praise the trainer Adrian high enough. The course content was presented in such an engaging way, they all felt they had picked up skills they can use during the course of their work day". (See more feedback here)

 

Buy this 5 Star Customer service Training Course Which is For Sale

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